Who gets the surcharge?

Usually the owner of the ATM gets the total surcharge because they also own the location of the ATM.  If the ATM is owned by us then we share it with the location.  The share is dependent on the number of transactions and the surcharge.

Can the surcharge be split?

Yes. If we pay for the machine and you put your cash into it.  We send your part to you along with the monthly transaction stattement.

How much is the surcharge?

The surcharge is $2.00 and up depending on the location.

When do I get my money back?

If it is your money in the machine then everything prior to the cutoff time (usually 3PM in your time zone) will be in your bank the next morning

What happens when someone does not get enough money or does not get it at all?

This is extremely rare, but if it does happen, the customer should call the number on the surcharge sticker and their bank.  NEVER give the customer money because you may never get it back!

What happens when my machine dos not work?

We will usually know this before you do and will have begun to fix the problem. Our ATM's will send a text message to our cell phones and tell us the error message or if the machine is low on cash or empty.  We have factory trained technicians in house to serve you. You can still give us a phone call on our toll free number.

What are my expenses?

There are no additional statement fees, service charges, or transaction fees.  You will need to pay a one time charge for the ATM that includes the installation of the ATM.  If it is our machine you pay for electricity but it only uses about as much as your credit card machine.  You can share a phone line with your fax machine.

Do you have references?

Yes, get references no matter who you are planning to do business with.